Frequently Asked Questions
Everything you need to know about your Shop Burning Love experience.
How long will it take for my order to ship?
We process all orders within 1-3 business days. Once shipped, standard delivery typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How can I track my package?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Are your products ethically sourced?
Quality and integrity are our top priorities. We partner exclusively with manufacturers who adhere to strict ethical labor practices and high-quality production standards.